MockVerse

User Manual

A complete guide to the Placement Officer & Candidate Dashboards

Version 1.0  |  May 2026

Prepared for end users (Placement Officers and Candidates)

Table of Contents

Part 1 — Introduction

1.1  About MockVerse

1.2  About this Manual

1.3  Who Should Use This Manual

1.4  Understanding AI Score Scales

1.5  Conventions Used

Part 2 — Placement Officer Dashboard

2.1  Getting Started

2.1.1  Signing In

2.1.2  Dashboard Anatomy

2.2  The Dashboard (Home View)

2.2.1  Welcome Banner

2.2.2  Stat Cards

2.2.3  My Events List

2.2.4  Recent Activity

2.2.5  Quick Actions

2.3  My Events

2.3.1  Searching Events

2.3.2  Filtering Events

2.3.3  Event Card Anatomy

2.3.4  Opening an Event

2.4  Creating a New Event

2.4.1  How to Open the Modal

2.4.2  Field Reference

2.4.3  Candidate Report Access

2.4.4  The Auto-Generated Event Code

2.5  Event Lifecycle

2.5.1  DRAFT

2.5.2  ENABLED

2.5.3  ACTIVE

2.5.4  COMPLETED

2.6  Payments & Credits

2.6.1  How Credits Work

2.6.2  Calculating Credits for Your Event

2.6.3  Setting Up a Payment Method

2.6.4  One-Time Payment (No Saved Method)

2.6.5  T-2 Day Automatic Payment

2.6.6  Payment Status Reference

2.6.7  Cancellations & Refunds

2.7  Adding Candidates (Participants)

2.7.1  Selecting an Event

2.7.2  Searching Participants

2.7.3  Three Ways to Add Candidates

2.8  Participant Management

2.8.1  Searching and Filtering

2.8.2  Sending Reminders

2.8.3  Exporting

2.8.4  Opening an AI Analysis

2.9  Event Lifecycle Summary

2.10  Event Results & Performance Dashboard

2.10.1  Event Selector & Stat Strip

2.10.2  Top 3 Performers

2.10.3  All Results Table

2.10.4  Score Distribution

2.10.5  Recommendations Overview

2.10.6  Event Summary

2.11  The AI Analysis Side Panel (Deep Dive)

2.11.1  Recommendation

2.11.2  Score Breakdown

2.11.3  AI Insights

2.11.4  Q&A Breakdown

2.11.5  Downloading or Sharing

2.12  Reports & Downloads

2.12.1  Available Report Options

2.12.2  Generating Reports

2.12.3  Email History

2.12.4  Scheduled Reports

2.13  Emailing Event Reports

2.13.1  Step-by-Step

2.14  Settings

2.14.1  Institution Profile

2.14.2  My Profile

2.14.3  MockVerse Integration

Part 3 — Candidate Dashboard

3.1  Getting Started

3.2  The Dashboard (Home View)

3.3  My Interviews

3.3.1  Interview History

3.3.2  Recruiter Requests

3.3.3  Recruiter Request Modal

3.4  Event Invitations vs. Recruiter Invitations

3.5  Invitation-Based vs. Self-Initiated Interviews

3.6  The Live Interview Experience

3.7  The Interview Review Panel

3.8  Interview Insights

3.9  AI Coach

3.10  Profile & Settings

Part 4 — Appendix

4.1  Glossary

4.2  Troubleshooting

4.3  Best Practices

4.4  Need Help?

Part 1 — Introduction

1.1  About MockVerse

MockVerse is an AI-powered campus placement and interview-readiness platform. It connects three audiences inside a single workflow:


This manual covers the two dashboards highlighted in the title — the Placement Officer Dashboard and the Candidate Dashboard. Both share the same MockVerse design language (red/pink accents, left navigation bar, white content area) but expose different features tailored to each role.

1.2  About this Manual

This manual is a comprehensive, step-by-step walkthrough. It explains every screen, every control, and every workflow the two dashboards expose. It is written for end users — Placement Officers running a placement office, and Candidates preparing for and attending interviews — so the language stays practical and focused on what to click, when to click it, and what to expect afterwards.

Each major section starts with a short overview, walks through the screen anatomy with a labelled screenshot, and then lists the workflow steps. Tip boxes, Note boxes, and Warning boxes are interleaved throughout to highlight things that are easy to miss the first time around.

1.3  Who Should Use This Manual

Read Part 2 if you are a Placement Officer, Training & Placement (T&P) cell member, Head of Department (HOD), or anyone in a college who needs to organise an interview event, add students to it, and review their performance afterwards.

Read Part 3 if you are a Candidate — a student or fresh graduate — using MockVerse to practise interviews on your own or to attend interview events created by your college or a recruiter.

Part 4 is a shared appendix with a glossary, troubleshooting tips, and best practices that apply to both roles.

1.4  Understanding AI Score Scales

(This section is reserved for future content and will be completed in a subsequent revision.)

1.5  Conventions Used


Element

Meaning

Bold UI labels

Names of buttons, menu items, tabs, and form fields exactly as they appear on screen.

Numbered steps

An ordered sequence to complete a specific task.

Bullet lists

An unordered list of options, features, or considerations.

Note box (blue)

Helpful context or a non-essential observation.

Tip box (green)

A best-practice recommendation.

Warning box (amber)

Something that, if ignored, can cause data loss, missed deadlines, or candidate confusion.

Screenshots

Every screenshot in this manual is captured from the live MockVerse dashboard with placeholder data — your screen will show your own institution, events, and candidates.

Part 2 — Placement Officer Dashboard

The Placement Officer Dashboard is the cockpit for everything you do in MockVerse as a Placement Officer. From a single dashboard you can create new placement events, invite candidates, monitor live progress, review AI-generated performance reports, and share results with department heads and deans — without ever leaving the application.

2.1  Getting Started

2.1.1  Signing In


Forgot your password?

Click Forgot Password on the sign-in page to receive a reset link at your registered email. If you do not receive the email within five minutes, check your spam folder or contact your MockVerse administrator.


Note

If you do not see a Placement Officer badge, your account may have been provisioned in a different role. Contact your MockVerse administrator to update your role assignment.

2.1.2  Dashboard Anatomy

The Placement Officer Dashboard uses a familiar three-region layout:

2.2  The Dashboard (Home View)

The Dashboard is your at-a-glance situational awareness page. It shows you what you most need to know about your events and candidates today.

2.2.1  Welcome Banner

A dark banner sits at the top of the Dashboard. It greets you by name (for example, "Welcome back, Dr. Rekha Menon!"), names your institution and department, and surfaces the most important thing requiring your attention — typically an ACTIVE or ENABLED event. Two quick-launch buttons live in the banner:

2.2.2  Stat Cards

Below the banner, four colour-coded stat cards summarise your portfolio:


Card

What it shows

Total Events

The number of events you have ever created (across all statuses). The trend line shows how many are currently ENABLED or ACTIVE.

Total Participants

The cumulative count of candidates enrolled across all events. The trend line shows how many events have been fully completed.

Completed Interviews

The number of individual interviews finished by candidates across events. The trend shows the overall completion rate.

Avg. AI Score

The mean of average scores across every completed event, on the 0–100 scale.

2.2.3  My Events List

A vertical list of every event you own — across all statuses — appears in the left column. Each row shows the event name, department, date range, completion progress, status badge, and (for COMPLETED events) the average AI score. Click any row to jump to that event in the My Events view.

2.2.4  Recent Activity

The right column shows the five most recent platform events related to your portfolio (e.g., an event completion, a batch of reports generated, students who have not yet started). Use this feed to confirm that recent actions you took have been picked up by the system.

2.2.5  Quick Actions

Below Recent Activity, four short-cut buttons let you launch the most common workflows from any Dashboard visit:

2.3  My Events

My Events shows every event you own as a clickable card. This is the right place to start when you want to inspect a single event in detail.

2.3.1  Searching Events

A search text field sits at the top of the My Events page. Results update as you type — enter any part of the event name to filter the cards shown.

2.3.2  Filtering Events

Use the status tabs at the top of the screen to narrow the grid: All, Draft, Enabled, Active, and Completed. The count beside each tab updates to reflect how many events match that filter.

2.3.3  Event Card Anatomy

Each event card carries the following:

2.3.4  Opening an Event

Click any card to drill in. For DRAFT events the most common follow-up is adding participants and then enabling the event. For COMPLETED events it is viewing Results and downloading Reports.

2.4  Creating a New Event

  Quick Steps — Create an Event in 60 seconds

  • Click + Create New Event from the welcome banner on the Dashboard.
  • Enter Event Name, type your Department, and pick an Interview Type.
  • Set Start Date, End Date, Interview Duration, and Number of Attempts.
  • Optionally add Evaluation Prompt and Custom Prompt, and tick Allow Candidate Report Access if candidates should see their report.
  • Click  Create Event    your Event Code is generated instantly.
  • Share the Event Code with candidates so they can enrol.

Not ready to publish yet?  Click Save as Draft instead — the event stays hidden until you enable it.


2.4.1  How to Open the Modal

You can launch the Create New Event modal from four places — use whichever is closest:

2.4.2  Field Reference


Field

Type

Required?

Notes

Event Name

Text

Yes

The name candidates will see, e.g. Campus Placement Drive Q2 2026.

Description

Text

No

Brief context about the round's goal.

Department

Free text

Yes

Type your department name — no drop-down.

Interview Type

Drop-down

Yes

Recruiter Round, Screening Interview, Technical Interview, Design Interview, Managerial Interview, or Final Interview.

Start / End Date

Date picker

Yes

The window during which candidates can attend.

Interview Duration

Drop-down

Yes

Select 15, 30, or 45 minutes.

Number of Attempts

Number

Yes

How many times a candidate may attempt this interview.

Evaluation Prompt

Text area

No

Your own evaluation criteria. If left blank, MockVerse applies its default evaluation logic.

Custom Prompt

Text area

No

Your own technical/topic criteria. If left blank, MockVerse applies its default question set.

Allow Candidate Report Access

Checkbox

No

Tick this to let candidates view their own AI Analysis report after completing the interview. Unticked by default.

Event ID

Text

No

Click Generate or leave blank — MockVerse auto-assigns one on save.


Tip

Use Save as Draft when you do not yet have your candidate list ready. Return to My Events any time to enable the event once everything is set.


Note

If you provide an Evaluation Prompt or Custom Prompt, those instructions take full precedence over MockVerse defaults for that event. Leave them blank to let the platform handle evaluation automatically.

2.4.3  Candidate Report Access

The Allow Candidate Report Access checkbox controls whether candidates can see their own AI Analysis once they complete the interview. When ticked, candidates will find their score breakdown, AI insights, and Q&A review in their Candidate Dashboard automatically after the event closes. When unticked, the report is visible to the Placement Officer only.

2.4.4  The Auto-Generated Event Code

The moment you click Create Event, MockVerse generates a short Event Code (e.g., SEB-MAR-26). Share this with candidates — it is what they type in the MockVerse app to register against your event. It also appears on every event card for quick copying.

2.5  Event Lifecycle

Every MockVerse event moves through four statuses. Understanding each stage tells you exactly what you can do — and what happens automatically — at each point.


Status

Who sets it

What you can do

DRAFT

You, on creation

Edit all event details. Add or modify the participant list. Enable the event when ready.

ENABLED

You, by clicking Enable Event

View participant list. Cancel the event (cancels scheduled payment). No edits to event details.

ACTIVE

System, on Start Date

Cancel the event (unused credit returned; interviews in progress may complete). No edits.

COMPLETED

System, on End Date

View and download reports. No edits.


2.5.1  DRAFT

The event is invisible to candidates. While in Draft you can freely edit any field and add or remove participants.

When you are satisfied that all event details and the participant list are complete, click Enable Event. This is your confirmation that the event is ready to run. The status changes from DRAFT to ENABLED.


Note

You cannot enable the event if no payment method is set up on your account. A payment setup link will appear on the Enable Event confirmation screen. You can configure a payment method there or make a one-time payment before enabling.

2.5.2  ENABLED

The event is confirmed and locked for editing. Candidates will receive their invitations and can prepare for the interview window.

Payment Status is shown on the event card and can be one of:


Note

At T-2 Day, MockVerse automatically processes the event payment. Once paid, the event card will show Payment Status: PAID.


Actions available in ENABLED status:


Warning

If the T-2 payment fails, the event will show Payment Status: FAILED. A 24-hour grace period begins, during which a Make Payment button is available to retry the payment until T-1 Day. The reason for the payment failure will be displayed. If payment is not completed within the grace period, the event status reverts to DRAFT first, and then the payment status changes to UNPAID.

2.5.3  ACTIVE

The Start Date has arrived and candidates can now take their interviews. No edits are permitted once an event is Active.

Actions available in ACTIVE status:

2.5.4  COMPLETED

The End Date has passed. All AI scores are finalised, the Average AI Score is computed, and Reports become available for download and sharing. No edits are possible in this status.

2.6  Payments & Credits

Every MockVerse interview session is billed using a credit-based system. Credits are consumed when candidates take interviews. This section explains how credits are calculated, how payment is collected, and what happens when payment succeeds, fails, or an event is cancelled.

2.6.1  How Credits Work

A credit is the base unit of billing in MockVerse. One credit equals one 15-minute interview slot. The number of credits consumed per interview scales directly with the duration you choose when creating the event:


Interview Duration

Credits per Interview

Example

15 minutes

1 credit

1 candidate × 1 attempt = 1 credit

30 minutes

2 credits

1 candidate × 1 attempt = 2 credits

45 minutes

3 credits

1 candidate × 1 attempt = 3 credits


2.6.2  Calculating Credits for Your Event

The total credits required for an event is calculated as:


Total Credits  =  Number of Participants  ×  Attempts per Participant  ×  Credits per Interview


Example — 100 participants, 15-minute duration, 3 attempts each:


Variable

Value

Notes

Number of participants

100

Total candidates enrolled in the event.

Attempts per participant

3

Number of Attempts field set at event creation.

Credits per interview

1

15-minute duration = 1 credit per interview.

Total credits required

100 × 3 × 1 = 300 credits

This is the amount charged at T-2 Day.


If the same event used a 30-minute duration instead, the total would be 100 × 3 × 2 = 600 credits. At 45 minutes it would be 100 × 3 × 3 = 900 credits.


Tip

MockVerse displays the credit estimate on the Create Event modal as soon as you fill in the participant count, duration, and number of attempts — so you always see the cost before confirming.

2.6.3  Setting Up a Payment Method

MockVerse strongly recommends saving a payment method at the institution level so that event payments process automatically without any manual action on the day. To set up or update your payment method:


Tip

Save your payment method as early as possible — ideally when your institution first onboards. Events cannot be enabled without either a saved payment method or a completed one-time payment, so having it set up in advance removes a potential blocker right before an event goes live.

2.6.4  One-Time Payment (No Saved Method)

If your institution has not saved a payment method, you can still enable an event by making a one-time payment. When you click Enable Event and no payment method is on file, MockVerse shows a payment prompt with two options:

Either option must be completed before the event moves from DRAFT to ENABLED. The one-time payment must be made before T-2 Day to ensure the event starts on time.

2.6.5  T-2 Day Automatic Payment

Once an event is ENABLED, MockVerse automatically processes the payment two calendar days before the event Start Date (T-2 Day). This applies to both one-time payments and payments using a saved card. You do not need to take any action.

After successful payment the event card shows Payment Status: PAID and the event is confirmed to run. The timeline looks like this:


Day

What happens

Event created (DRAFT)

Credits calculated and displayed. No charge yet.

Enable Event clicked

Event moves to ENABLED. Payment scheduled for T-2 Day.

T-2 Day (two days before Start Date)

MockVerse automatically processes the payment (one-time or saved card). Status → PAID or FAILED.

Start Date (Event Day)

Event goes ACTIVE. Candidates can begin interviews.

End Date

Event moves to COMPLETED. Unused credits returned automatically.


Note

Payment Status on the event card will show SCHEDULED between the Enable date and T-2 Day, then PAID once payment is collected successfully, or FAILED if the T-2 payment attempt fails.

2.6.6  Payment Status Reference


Payment Status

What it means

What to do

SCHEDULED

Payment is queued for T-2 Day. Applies to both one-time payments and payments using a saved card.

No action needed. MockVerse will process it automatically.

PAID

Payment collected successfully. Event is confirmed to run.

No action needed.

UNPAID

The 24-hour grace period after a T-2 payment failure expired without a successful payment. The event status has reverted to DRAFT. Note: payment status transitions to UNPAID only after the event status moves to DRAFT.

Re-enable the event and complete the payment before the next T-2 processing attempt.

FAILED

The T-2 automatic payment attempt failed (e.g. insufficient funds, expired card). A 24-hour grace period with a Make Payment button is provided to retry until T-1 Day. The reason for failure is displayed.

Use the Make Payment button within the 24-hour grace period to retry. If the grace period expires, the event reverts to DRAFT and the payment status changes to UNPAID.

2.6.7  Cancellations & Refunds

What happens to credits when an event is cancelled depends on which status the event is in at the time of cancellation:


Cancelled at status

Payment outcome

Credit outcome

ENABLED (before T-2 payment)

Scheduled T-2 payment is cancelled. No charge made.

No credits consumed. No refund needed.

ENABLED (after T-2 payment, before Start Date)

Full refund processed automatically.

All credits returned.

ACTIVE (event in progress)

Partial refund for unused credits only.

Credits for interviews not yet started are returned. Credits for interviews in progress or already completed are not returned. Candidates currently mid-interview are allowed to finish.

COMPLETED

No refund available.

Event is finished; all credits have been consumed.


Note

Refunds are processed automatically by MockVerse. The time taken for the refund to appear in your account depends on your payment provider, but is typically 5–7 business days.

2.7  Adding Candidates (Participants)

Once your event exists, you need to enrol candidates against it. The Participants view is where you do this.

2.7.1  Selecting an Event

The page opens with the most recent event selected. Use the Select Event drop-down to switch to any other event you own. The stat boxes (Enrolled, Completed, Pending) update immediately.

When an event is in DRAFT status, an Enable Event button appears at the top of the Participants screen. Click it once you have confirmed the participant list is complete — this triggers the status change from DRAFT to ENABLED.

2.7.2  Searching Participants

Use the search box to find a candidate by student name or email address. Search applies only within the currently selected event — it does not search across events.

2.7.3  Three Ways to Add Candidates

Click + Add Participants. The modal that opens has three tabs, covering three different ways of bringing candidates in:


Manual Entry

Use this when you want to add one or two candidates by hand. Fill in First Name, Last Name, Email, Roll Number, and Branch, then click + Add Participants.


Bulk Email Paste

Use this when you have a list of student email addresses copied from elsewhere — a spreadsheet, an email thread, or your LMS. Paste one email per line (or separated by commas). MockVerse displays a live count of detected addresses so you can confirm the parse before clicking + Add Participants.


Upload CSV

Use this for large cohorts where you want to import additional data alongside the email address. Click the Browse File button to select your CSV file — it will be validated automatically.

Your CSV file must follow this exact format — one row per candidate, with these four columns in this order:


Name

Email

Roll No

Branch

Priya Sharma

priya.sharma@college.edu

CS2024001

Computer Science

Rahul Mehta

rahul.mehta@college.edu

CS2024002

Computer Science

Anjali Nair

anjali.nair@college.edu

IT2024010

Information Technology


Note

The column headers must appear exactly as shown above — Name, Email, Roll No, Branch. Any variation in spelling or capitalisation will cause the upload to fail.


Note

If your CSV upload fails validation, the most common causes are: wrong column header names (they must match Name, Email, Roll No, Branch exactly), or extra blank rows at the bottom of the file. Use the sample format shown above as your reference.


Info

Whichever method you use, MockVerse automatically emails an invitation with the Event Code and the candidate's personal interview link as soon as you click + Add Participants. The candidates will appear in the Participants table with status Pending.

2.8  Participant Management

Once candidates are enrolled the Participants table tracks them through the lifecycle of the event. Each row shows the candidate's name and email, roll number, branch, the date the invitation was sent, the date they completed their interview, their AI Score, and a status badge (Pending, Completed, or DNA — Did Not Appear).

2.8.1  Searching and Filtering

Use the search box to find a candidate by name or roll number. Use the status tabs (All, Completed, Pending, Did Not Appear) to filter the table.

2.8.2  Sending Reminders

To nudge candidates who have not yet started, you have two options:

2.8.3  Exporting

Click Export CSV in the table header to download the current view of the table (after filters are applied). The download contains every column visible on screen plus the candidate's email address.

2.8.4  Opening an AI Analysis

For candidates whose status is Completed and whose AI Score is calculated, an Analysis button appears on the row. Click it to open the full AI Analysis side panel for that candidate — covered in detail in Section 2.11.

2.9  Event Lifecycle Summary

For a full description of each event status and what happens automatically at each stage, see Section 2.5. The table below is a quick reference.


Status

Candidates see the event?

Edits allowed?

Key action available

DRAFT

No

Yes

Enable Event

ENABLED

Invited

No

Cancel Event

ACTIVE

Yes — interviews open

No

Cancel Event

COMPLETED

Reports (if access granted)

No

Download / Share Reports

2.10  Event Results & Performance Dashboard

Once an event is COMPLETED, Event Results gives you a deep view into how your cohort performed. Switch to it from the Event Results item in the left navigation bar, or from the Results button on a completed event card.

2.10.1  Event Selector & Stat Strip

Pick the event to inspect from the Select Event drop-down. The stat strip immediately updates with Enrolled, Completed, Completion %, and Average Score.

2.10.2  Top 3 Performers

The three best AI scores in the event are highlighted at the top of the left column. Click any of them to open their AI Analysis side panel.

2.10.3  All Results Table

Every completed candidate appears in the All Results table, sorted by AI Score by default. Click the Score column header to toggle ascending or descending order. Each row contains:

2.10.4  Score Distribution

The right column visualises how the cohort is distributed across the four score bands — Excellent (90+), Good (80–89), Average (70–79), and Needs Work (< 70). This is the fastest way to spot whether the cohort skews high or low.

2.10.5  Recommendations Overview

MockVerse maps every candidate to one of three recruiter-ready recommendations based on their score:


Recommendation

Score band

What it implies

Recommended to Hire

≥ 85

Strong match for enterprise roles. Proceed to a company interview round.

On Hold

70 – 84

Shows potential but gaps remain. An additional round is recommended.

Review / Not Recommended

< 70

Does not meet benchmark at this stage. Advise further preparation.

2.10.6  Event Summary

The Event Summary card surfaces four hard numbers at a glance — Event Code, Average Duration, Highest Score, and Lowest Score. Useful when you need to quote the headline numbers in a meeting.

2.11  The AI Analysis Side Panel (Deep Dive)

The AI Analysis panel is the single most important screen in MockVerse for evaluating a candidate. Open it by clicking Deep Dive on any row of the All Results table, by clicking a Top 3 card, or by clicking Analysis on a Completed row in the Participants table.

2.11.1  Recommendation

At the top, a coloured recommendation box summarises the verdict — Recommended to Hire, On Hold, or Not Recommended — with a short rationale.

2.11.2  Score Breakdown

Four sub-scores break down where the candidate's overall score came from:

2.11.3  AI Insights

The AI surfaces specific observations from the interview transcript, grouped into three colour-coded buckets — Positive Signals, Areas to Improve, and Notes.

2.11.4  Q&A Breakdown

Each individual question the AI Interviewer asked is captured here, alongside the candidate's transcribed answer and the score the AI awarded for that answer. This is the most defensible artefact you can take to a hiring conversation — it shows exactly what was asked, exactly what was said, and exactly how it was rated.

2.11.5  Downloading or Sharing

Two buttons sit at the bottom of the panel:

2.12  Reports & Downloads

Reports is the dedicated workspace for exporting and sharing event-level deliverables. Open it from the Reports item in the left navigation bar.

2.12.1  Available Report Options


Report

Format

What it contains

Overview Report

Excel (.xlsx)

Event-level summary — enrolled count, completion rate, score distribution, and top performers.

Detailed Report

PDF

Every completed candidate's individual AI Analysis — recommendation, score breakdown, AI insights, and Q&A.


Note

Use the checkboxes on the Reports screen to select which reports to include before generating. At least one must be selected.

2.12.2  Generating Reports

Select one or both report checkboxes — Include Overview Report and / or Include Detailed Report — then click Generate Reports. Both selected reports will be prepared together. The Overview Report downloads as an Excel file; the Detailed Report downloads as a PDF.

2.12.3  Email History

The right column of the Reports view shows every report email you have sent in the past — who it went to, which event, when, and whether delivery succeeded.

2.12.4  Scheduled Reports

Click Set Up Schedule under Scheduled Reports to configure MockVerse to automatically email reports to a list of recipients as soon as an event reaches COMPLETED status. This is the easiest way to keep your HOD and Dean informed without manual sends.

2.13  Emailing Event Reports

The Email Report modal is the same regardless of where you launched it — Quick Actions, an event card, the Reports view, or the AI Analysis panel.

2.13.1  Step-by-Step


Warning

Including Full Transcripts & Q&A can balloon the email attachment size beyond mail-server limits. If you have more than 30 candidates, share Full Transcripts via Download PDF instead of as an email attachment.

2.14  Settings

Use the Settings page to keep your institution profile current and to manage platform authorisations. The view is split into three cards.

2.14.1  Institution Profile

Edit your college name, department, city/state, and the contact email used as the From address on outbound MockVerse emails. Click Save Changes to commit.

2.14.2  My Profile

Update your display name, designation, and contact phone. Click Update Profile to save.

2.14.3  MockVerse Integration

This section shows all authorisation and integration settings for your account. The following items are managed here:

Contact your MockVerse administrator if any authorisation item shows as disabled or if you need to update payment details.

Part 3 — Candidate Dashboard

The Candidate Dashboard is your personal interview-readiness workspace. From a single screen you can practise mock interviews on your own, accept (or decline) invitations sent to you by colleges and recruiters, and track exactly how your readiness is changing over time.

3.1  Getting Started

3.1.1  Signing In


Forgot your password?

Click Forgot Password on the sign-in page to receive a reset link at your registered email. If you do not receive the email within five minutes, check your spam folder or email support@mockverse.com.

3.1.2  Dashboard Anatomy

The Candidate Dashboard follows the same three-region layout as the Placement Officer Dashboard:

3.2  The Dashboard (Home View)

The Dashboard is the place to begin every session. It tells you how you are doing today and what is waiting for you.

3.2.1  Hero Banner

A pink banner greets you by name and counts your pending recruiter invitations. A Start Practice Session button on the right launches a self-initiated interview in one click.

3.2.2  Stat Cards


Card

What it shows

Overall Readiness

Your aggregate readiness score (0–100%) computed from your last several interviews. Trend shows week-over-week change.

Total Interviews

How many MockVerse interviews you have completed in total.

Pending Invitations

Recruiter or event invitations still awaiting your response.

Day Streak

How many consecutive days you have practised. Practising daily is the single best lever for fast improvement.

3.2.3  Overall Readiness Gauge

A large circular gauge visualises your current readiness percentage and is accompanied by a short, AI-written prompt telling you which dimensions to focus on next.

3.2.4  Recruiter Invitations Snapshot

The most recent three recruiter invitations appear here with company logo, role, date, and current status (pending, accepted, or declined). Click View All to jump to the full Recruiter Requests tab.

3.2.5  Skills & Competency Snapshot

Eight competency bars — Overall Competency, Technical Depth, Communication, Problem Solving, Clarity & Structure, Authenticity, Behaviour & Attitude, and Confidence — are aggregated across your last 8 sessions. The percentage and a Needs Focus / Improving / Strong label tell you where to invest practice time.

3.2.6  Recent Activity

Your most recent interviews, accepted invitations, and milestone wins (for example, hitting a 5-day streak) appear in chronological order.

3.3  My Interviews

My Interviews is where everything related to interview sessions lives. Two tabs separate the two halves of your life as a candidate:

3.3.1  Interview History

Each completed interview gets a card showing the title, date, type (Solo Practice, Recruiter Invite, or Campus Drive), readiness bar, score, short description, and an AI-suggested Next Step. Scores are on the 0–10 scale for self-initiated sessions and the 0–100 scale for event-based sessions (see Section 1.4 for the scoring scale reference). Click anywhere on the card to open the full Review Panel covered in Section 3.7.

3.3.2  Recruiter Requests

Each invitation gets a status-coloured card with the company name, the role, a quoted message from the recruiter, the proposed date, duration and interview type, the recruiter's name, and the skills that will be assessed. The left border is amber for pending invitations, green for accepted, and grey for declined.

On a pending invitation three actions are available:


Tip

Always click View Full Details before accepting. The full message often includes important context — preparation tips, the candidate cohort size, or links to a company brief.

3.3.3  Recruiter Request Modal

The modal repeats the company name, role, and recruiter signature, then breaks the meta information into three boxes: Interview Type, Duration, and Scheduled (date and time). Skills Assessed is shown as a list of tags. The Accept and Decline actions are also available at the bottom of the modal.

3.4  Event Invitations vs. Recruiter Invitations

MockVerse uses one inbox for invitations, but invitations can come from two different sources:


Source

Trigger

What you see in the list

College placement event

Your Placement Officer added you to an event in their dashboard.

The 'company' field shows your college name; the 'role' field is the event name (e.g., Software Engineering Bootcamp).

Recruiter

A recruiter sent you a direct invitation based on your MockVerse profile.

The company field shows the recruiter's organisation (e.g., TechNova Solutions); the role field is the actual job role.


From your point of view both kinds of invitation behave the same — accept or decline, then attend the interview from your dashboard. The only practical difference is the scoring scale: event-based interviews use 0–100 (visible to your college and recruiters), while self-initiated practice sessions use 0–10 for personal improvement. See Section 1.4 for a full reference.

3.5  Invitation-Based vs. Self-Initiated Interviews


Aspect

Invitation-Based

Self-Initiated (Practice)

Who created it

A Placement Officer (event) or recruiter sent you the invitation.

You started it yourself from the Dashboard, AI Coach, or left navigation bar.

Scoring scale

0–100 (recruiter-visible).

0–10 (personal improvement).

Visibility

Your college and the recruiter see your score and the AI Analysis.

Only you see the score.

Recommendation

Hire / On Hold / Review is shown.

No hire recommendation; only AI feedback and next steps.

Schedule constraint

Must be taken inside the event window (start–end dates).

Take it any time, as many times as you like.

Topics

Set by the round type chosen by the Placement Officer or recruiter (e.g., Technical Interview, Screening Interview, Final Interview).

You pick the topic and difficulty in AI Coach.

Insights detail

Score breakdown, AI insights, Q&A, recommendation — all visible.

Score breakdown, AI insights, Q&A, plus an explicit 'Next Focus Area'.

3.5.1  Starting a Self-Initiated Interview

You have four entry points into a practice session. They all lead to the same Live Interview screen:

3.5.2  Starting an Invitation-Based Interview

For an invitation-based interview, MockVerse will email you a reminder when the scheduled time approaches. From the dashboard, accepted invitations move to your Schedule (still visible on the Recruiter Requests tab). When the time comes, open the invitation card and click Join Interview — you will be taken to the same Live Interview screen.

3.6  The Live Interview Experience

Whichever path you took to get here, the Live Interview screen is identical. It is intentionally minimalist so you can focus on speaking, not on UI controls.

3.6.1  What You See

3.6.2  In-Session Controls


Button

What it does

Finish Answer

Tell the AI you are done speaking on this question and want to move to the next.

Submit Interview

End the entire session early. You will be asked to confirm before the session is closed.

Pause / Resume

Pause the session. The timer stops and the waveform freezes. Resume when you are ready.

End Session

Hard exit — the session is closed, partial answers are scored, and you are returned to the dashboard.

3.6.3  After Submission

Once you submit, the AI takes a few seconds to score your transcript. A success toast ("Session ended. Results saved.") confirms the save, and the session immediately appears at the top of your Interview History.

3.7  The Interview Review Panel

Whenever you open a completed session (from Interview History, Insights, or the Recent Sessions table), the Review Panel slides in from the right. It is identical in layout regardless of session type — but the data inside it differs based on whether the session was self-initiated or invitation-based.

3.7.1  Hero

The dark hero strip shows the session title, the date and time, your overall score in a circular ring (out of 10 for self-initiated, out of 100 for event-based), and the four category bars (Technical, Communication, Competency, Clarity).

3.7.2  Overview Tab

The default tab. It contains:

3.7.3  AI Insights Tab

Insights are grouped into three buckets:

3.7.4  Q & A Tab

Every question the AI asked is captured here verbatim, alongside your transcribed answer and a score out of 10 for that specific exchange. Use this to identify exactly which answer hurt your score the most — and then practise it in AI Coach.

3.8  Interview Insights

3.8.1  For Self-Initiated Interviews

Insights are aimed at your personal growth. They are detailed and always private — only you see them:

3.8.2  For Event-Based and Recruiter-Based Interviews

Insights for invitation-based interviews are written so the same panel can be safely shown to recruiters and your placement officer:

3.8.3  The Insights View (Aggregate)

Open the Insights item from the left navigation bar to see all of your interviews aggregated together. The view contains three pieces:

3.9  AI Coach

AI Coach is where you turn practice into deliberate practice. Instead of starting a generic mock, you pick the topic you want to work on and the difficulty level you want to attempt.

3.9.1  Picking a Topic

Nine topic cards cover the most common interview competencies — Java Fundamentals, Python Basics, SQL & Databases, Behavioural (STAR), Data Structures, System Design, Problem Solving, HR & Soft Skills, and Web Fundamentals. Each card shows how many questions the AI can draw from. Tap any topic to select it (it will turn pink); tap a different one to switch.

3.9.2  Picking a Difficulty

Use the Beginner / Intermediate / Advanced toggles in the dark AI Coach hero card. Difficulty controls the depth and follow-up aggressiveness — Beginner uses friendly, scaffolded questions; Advanced uses senior-level probes and challenges your assumptions.

3.9.3  Starting the Session

Click Start Coached Session to launch the live interview using the selected topic and difficulty. The flow from here is identical to Section 3.6.

3.9.4  Coaching Tips Card

The right column of AI Coach lists short, evergreen interview tips — using STAR, managing your time, pausing before answering, and speaking with clarity. These tips are always available regardless of your plan.

3.10  Profile & Settings

Use the Profile tab to keep your information up to date and to verify your hardware before your next session.

3.10.1  Profile Card

Your avatar (initials), name, email, college, plan badge, and three lifetime stats (Interviews, Readiness, Day Streak) are displayed at the top of the page.

3.10.2  Subscription Status

Shows your active plan and renewal date. If you are on Pro, an Auto-Renew Active badge appears. Click Cancel Subscription to turn auto-renew off (your access continues until the end of the paid period).

3.10.3  Microphone & Audio Check

Click Run Audio Check before your first ever session — and every time you switch headphones. The button turns into Audio OK when MockVerse has confirmed both your microphone and speakers are working.


Warning

If you skip the audio check and your microphone is muted at the OS level, your transcript will be empty and your interview will score 0/10. The 30 seconds you spend running the audio check is the single highest-value step in this manual.

3.10.4  Account Settings Menu


Menu item

What it does

Account Details

Edit your name, email, college, and profile photo.

AI Voice Preference

Choose the AI Interviewer's voice and accent (e.g., neutral, Indian English, American English).

My Resumes

Upload one or more resumes. MockVerse computes an ATS-friendliness score for each.

Feedback

Rate MockVerse and send improvement ideas directly to the product team.

Refer a Friend

Get a personalised referral link — you earn one month of Pro free for each successful referral.

Part 4 — Appendix

4.1  Glossary


Term

Definition

AI Interviewer

The conversational AI that conducts MockVerse interview sessions.

AI Score

A composite score generated by the AI Interviewer after a session. 0–100 for invitation-based interviews; 0–10 for self-initiated ones.

Candidate

A student or job-seeker using MockVerse to practise or attend interviews.

Custom Prompt

An optional field on the Create Event form. The Placement Officer's own technical or topic criteria for the AI Interviewer. Falls back to MockVerse defaults if left blank.

Enabled

An event status confirming that all event details and the participant list are complete and the event is ready to run.

Evaluation Prompt

An optional field on the Create Event form. The Placement Officer's own evaluation criteria for the AI. Falls back to MockVerse defaults if left blank.

Event

A scheduled placement drive created by a Placement Officer.

Event Code

A short, sharable string (e.g., SEB-MAR-26) that lets candidates enrol against a given event.

Event ID

The internal MockVerse identifier for an event (e.g., EVT-2026-002).

Interview Duration

The length of a single interview session — 15, 30, or 45 minutes — set by the Placement Officer at event creation.

Number of Attempts

The maximum number of times a candidate may attempt the interview for a given event.

Payment Status

The billing state of an Enabled event: SCHEDULED, PAID, UNPAID, or FAILED.

Placement Officer

A college user who creates events, adds candidates, and reviews performance.

Readiness

A candidate-facing 0–100% metric aggregated from recent sessions.

Recommendation

One of Hire, On Hold, or Review — assigned to each completed interview based on score.

Recruiter

An external user from a hiring company who can invite candidates to interview rounds.

Self-Initiated Interview

A practice session a candidate starts themselves; private and scored 0–10.

Side Panel

A slide-in panel from the right used for AI Analysis (officer side) and Review (candidate side).

Streak

Consecutive days a candidate has practised at least once.

T-1 Day

The calendar day before the event Start Date. This is the deadline by which a retried payment must succeed during the 24-hour grace period following a T-2 payment failure.

4.2  Troubleshooting


Symptom

Likely cause

What to do

Enable Event button is greyed out or missing

No payment method is set up on the account.

Go to Settings → MockVerse Integration and add a payment method, then return to the Participants screen and click Enable Event.

Event is stuck in DRAFT — I can't find the Enable button

You are viewing the event from My Events, not Participants.

Open the Participants screen for that event — the Enable Event button appears there.

Payment Status shows FAILED

The T-2 automatic payment attempt was unsuccessful. A 24-hour grace period with a Make Payment button is provided to retry until T-1 Day.

Use the Make Payment button within the 24-hour grace period to retry until T-1 Day. If the grace period expires, the event reverts to DRAFT and the payment status changes to UNPAID.

I created an event but candidates can't see it

Event is still in DRAFT status.

Open Participants for that event and click Enable Event to move it to ENABLED.

A candidate says they never got their invitation email

Wrong email captured at enrolment, or the mail is in spam.

Open Participants, click the envelope icon on their row to resend; confirm the address.

The AI Analysis panel says 'No data'

The candidate is still Pending or DNA.

Wait for them to complete, or mark them DNA if past the End Date.

Report generation produces no file

No report checkbox was selected before clicking Generate.

Tick at least one checkbox (Overview Report or Detailed Report) and try again.

My readiness percentage dropped after a poor session

Self-initiated scores can drag the rolling average down.

Run two or three more practice sessions in AI Coach — the average will normalise.

My audio waveform doesn't move during a live interview

Browser microphone permission denied, or wrong input device selected.

End the session, run an Audio Check from Profile, and grant browser mic permission when prompted.

My interview scored 0/10 even though I spoke

Microphone was muted at OS level or browser permission was denied.

Run an Audio Check from Profile before retrying. Check OS sound settings and browser mic permissions.

I don't see the Recruiter Requests tab badge

You have no pending invitations.

This is normal. The badge appears only when one or more invitations are awaiting your response.

CSV upload fails validation

Wrong column headers or extra blank rows.

Ensure your file uses the exact column order — Name, Email, Roll No, Branch — with no extra blank rows, then re-upload using the Browse File button.

4.3  Best Practices

4.3.1  For Placement Officers

4.3.2  For Candidates

4.4  Need Help?


Thank you for using MockVerse. Good luck — and keep practising.